Benefits, occasions, taste and texture, read from reviews, listings and brand pages. What a brand claims and what a shopper reports are kept apart.
Every field starts as a phrase someone published, coded to an attribute and a canonical value.
Shopper reviews across the retailer sites we read. The sentence is what gets coded, so a review returns the benefit a shopper named.
Product pages, descriptions and bullets across the sites that carry the item. The merchandising language that sits between what the pack says and what the shopper reports.
Benefit and occasion language the brand publishes itself, on the pack and the product page. Kept separate, so a brand's claim is never read as a shopper's report.
What shoppers published, coded to an attribute, at the UPC, across the whole category.
A benefit is climbing in reviews right across the category, and the retailer's shelf carries almost nothing that delivers it. That gap, with the products that would fill it, is the joint business plan slide.
The words shoppers use are read, coded and joined to the UPC. A rising theme becomes something you measure in your own category.
The benefit shoppers keep naming that your pack never mentions. Usually the line that belongs on the next design, and the claim worth testing first.
At a leading snacks manufacturer, demand themes read across 5,000 products surfaced more than $300M in revenue opportunity, including one theme worth $130M the portfolio had barely entered.
Contextual is one of three layers. Core is what the product is. Custom is the structure you define.
Pick the one that fits where the work happens. The attributes underneath are identical.
Contextual attributes are what the market already says about a product. Read them at the UPC, and the plan and the pack start from the same place.
Say what shoppers are already saying, in the words they used, coded to an attribute your team can sort on.
Thirty minutes on your categories. How the attributes get built, and the questions your team could put to them.