The New Wave of Personalization: Creating Consumer-First Strategies in CPG

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Investment to Drive Innovation in Product Data Insights and Enhance Value for Retail and CPG Customers

NEW YORK, Jan. 29, 2025 /PRNewswire/ -- Harmonya, the AI-powered platform for product data enrichment, insights, and attribution serving CPG brands and retailers, today announced a strategic investment from dunnhumby ventures and its existing investors, Bright Pixel Capital and Team8. This investment reflects a shared commitment to advancing AI-driven solutions and enhancing value for the retail and consumer packaged goods ecosystem. This influx of capital will accelerate Harmonya's 2025 product roadmap, enabling new use cases and faster time-to-value for both brands and retailers.

"Key retail decision makers need to view products and their attributes from the consumer's perspective."

The investment and broader collaboration aim to accelerate Harmonya's growth and innovation while enhancing dunnhumby's suite of advanced data and AI propositions. Harmonya and dunnhumby plan to leverage their combined expertise to address critical market challenges, deliver actionable insights, and create opportunities for their customers to drive sustainable growth.

"We are honored to partner with dunnhumby. Their strategic investment represents a powerful vote of confidence in our vision and technology," said Cem Kent, Co-Founder and CEO of Harmonya. "Together, we will help the world's largest CPG and retail companies solve their toughest data challenges and achieve new levels of success."

"To thrive in today's dynamic market, key retail decision makers need to view products and their attributes from the consumer's perspective. We are thrilled to support Harmonya's brilliant team and AI-powered approach to making product information meaningful by solving this critical product attribute inconsistency problem," said Leo Nagdas, Head of dunnhumby ventures. "We look forward to collaborating on our mission to transform often inconsistent, disparate, and complex product data sets into meaningful and actionable strategic assets that deliver rapid efficiencies and value across organizations."

About Harmonya
Harmonya is redefining how CPG brands and retailers approach product data. Our AI-powered solutions for product data enrichment, insights, and attribution transform static product information into actionable intelligence, helping businesses navigate today's data-driven economy with speed and confidence.

By combining cutting-edge AI technology with a deep understanding of CPG and retail, Harmonya enables Fortune 500 companies, including six of the top 10 global CPG brands, discover trends, improve decision-making, and achieve measurable growth.

With over 20 million products, hundreds of categories, and more than $500 billion in tracked annual sales, Harmonya offers the industry's most comprehensive enriched data coverage. Our team of experts spans offices in New York and Tel Aviv, dedicated to driving innovation for iconic brands like Coca-Cola, Unilever, PepsiCo, Nestlé, and Mars Petcare. Learn more at www.harmonya.com.

About dunnhumby ventures:

dunnhumby ventures is dunnhumby's strategic venture capital and ecosystem-led innovation arm with a mandate to partner and invest in early-stage retail technology start-ups that embrace data and artificial intelligence for innovation along the customer's path to purchase. Backed by dunnhumby -the global customer data science leader- dunnhumby ventures seeks to foster industry collaboration via the Retail Innovation Network, its exclusive ecosystem of senior retail innovation leaders, and seeks to align with founders at an early stage to supercharge their ability to take innovation to market by tapping into dunnhumby's retail industry expertise, data science assets, and global retailer and supplier partner network. Its focus areas include artificial intelligence (AI), data capture and enrichment, retail media, loyalty and customer engagement, category management, supply chain, and commerce.

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The New Wave of Personalization: Creating Consumer-First Strategies in CPG

Personalization is No Longer Optional

Consumers today expect personalized experiences in every interaction, highlighting the importance of getting personalization right. For CPG brands, relying on broad messaging just doesn’t work anymore. Shoppers want brands that anticipate their needs and deliver solutions that feel tailored specifically to them. If you aren’t speaking directly to their preferences, someone else will.

The Risks of Falling Behind

Without personalization, brands risk more than just missing the mark; they risk losing out on personalization's impact on consumer loyalty and revenue. They risk losing customer loyalty, especially with younger generations like Gen Z, who demand authenticity and relevance. Shoppers expect timely, targeted content. Brands that fail to respond to trends in real time will miss key chances to connect meaningfully. Worse yet, outdated marketing tactics mean brands could lose out to competitors who better understand and cater to their audience.

How Personalization Drives Success

The future of CPG marketing is built on personalization. It’s about more than tweaking messaging; it’s about using real insights to understand what consumers care about, as outlined in this guide to marketing personalization. Many brands struggle with this. They often lack the granular data needed to deliver the personalized experiences consumers now expect.

This is where Harmonya steps in. Harmonya's Insights Platform helps brands get ahead by surfacing deeper product insights tied to each UPC. These insights allow you to understand consumer preferences on a more detailed level, enabling you to create better, more targeted audiences for your retail media campaigns and optimizing retail media spend. The result? Smarter retail media spending, more relevant messaging, and stronger consumer connections.

Granular Insights for Real-Time Action

With Harmonya’s real-time analytics, you can pinpoint which product attributes are resonating most with your audience—whether it’s ingredients, flavors, or benefits, using actionable Shopper Insights. These insights aren’t just data points; they’re actionable tools that allow you to quickly adjust your media strategy and ensure your messaging stays relevant as consumer preferences shift. In a world where trends evolve overnight, the ability to act fast is a game changer, especially when considering the future of personalization in marketing.

Agility is Key

It’s not just about speed; it’s about precision. With Harmonya, brands can seamlessly integrate these granular product insights into their personalization strategies, creating more dynamic and effective media campaigns. The ability to connect the dots between product data and consumer preferences means you can deliver tailored experiences that resonate with the right audience—at the right time, leveraging Product Catalog Enrichment.

Moving Beyond Mass Marketing

The brands that succeed in this new landscape are those that go beyond pushing products—they build relationships. By using data-driven insights to create more personalized, consumer-first strategies, brands can foster trust, loyalty, and deeper connections with their customers, while staying ahead of emerging personalization trends in digital experiences. For a deeper understanding of our approach, see Introducing Harmonya.

Harmonya: Empowering Smarter Personalization

With Harmonya’s platform, CPG brands get the tools they need to execute smarter, data-driven personalization strategies. By offering granular product concepts tied directly to UPCs, brands can better understand their audiences, craft more relevant messaging, and optimize their retail media spend.

The future belongs to brands that prioritize personalization. Harmonya gives you the agility to act fast, the insights to act smart, and the authenticity to connect deeply.

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